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Frequently Asked Questions
IO Toolkit

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Questions and Answers

Q. Will the IO Toolkit software allow me to connect to more than one instrument simultaneously from my PC?

A. The IO Toolkit was designed to connect to only one instrument at a time. Running more than one instance of the software simultaneously on a computer has not been tested.

Q. The IO Toolkit software does not detect my instrument. What's wrong?

A. The IO Toolkit attempts to establish communications on a single COM port. Verify the COM port being used is the one the instrument is connected to. By default the software is configured to scan COM1. Use the Settings dialog to specify the desired COM port and then try again. Also, make sure the cable being used is a "Null Modem" cable (TX and RX lines cross). You can use HyperTerminal (Windows® 2000/XP/Vista) to verify that the instrument is communicating with the computer.

Q. The auto-detect process goes through too many baud rates before detecting my instrument. Can I speed this process up?

A. Yes. On the Settings dialog you can specify a default baud rate. The software will start with this baud rate when attempting to auto-detect an instrument. If no instrument is detected the process will continue to try other baud rates.

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